Haven Family Counseling 

Outpatient behavioral, therapy & wellness services

Mental Wellness Doesn’t Wait

We specialize in addressing the behavioral and emotional needs of children, adolescents, adults, and families. We can provide intensive in-home therapy and case management, or less intensive services at our outpatient office located in Louisville, Kentucky. Sessions are also available online via our telehealth platform, so that you don’t have to worry about transportation or finding the time to get to an appointment. All you need is a stable internet connection and a device to benefit from our mental health counseling services.

Your mental wellness doesn’t wait until it’s convenient to get better, so why should you?

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Meet Our Therapists

Whether you’re dealing with a significant loss, relationship problems, or just need someone to talk to — our counseling professionals are here to help. All of our mental health specialists are highly trained, licensed, and certified — so you can rest easy knowing that you’re in good hands.

Nicole Crenshaw, LCSW
Program Director

About Nicole

I believe that we all have the ability to heal, and that this ability lies within. I believe it is important to work from an integrative perspective as we cannot separate the mind from the body. I see the therapeutic process as a sacred journey, and I would be honored to walk a part of your journey with you.

I have over 22 years of experience working with mental health issues including depression, anxiety, trauma, and stress.

​I am an EMDR Certified clinician and a Certified Integrative Mental Health Practitioner (CIMHP). Our mind and body are intricately connected, have an innate ability to heal, and are designed to be in a state of balance. EMDR and Integrative Mental Health Techniques can assist us with returning to balance so that we can find true health and healing.

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Cara Taylor, LMFT 
Program Manager

About Cara

I consider the whole person, not just their problems: family, community, work/school, and culture are all important to mental health and healing. I meet you where you’re at and find the best treatment for YOU. I can teach you new skills, help you learn more about yourself, or simply listen and lighten your burdens. I have an organized, gentle therapeutic style that prioritizes comfort, connection, and health.
I treat adults, teenagers, and children. I’m an LGBTQIA-affirming therapist and can treat individuals, families, or couples. I’m also open to working with polycules.

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Karen Black, APRN
Licensed Therapist

Cynthia Bland 
Case Manager

About Cynthia

Sam Fox Gabinio
Marriage and Family Therapy Associate

About Sam

Sam provides a safe, affirming space for individuals, couples, and families. They work with clients navigating grief and loss, life transitions, codependency, relationship and family conflict, LGBTQ+ concerns, parenting support, stress, anxiety, depression, and more — always meeting clients with care, respect, and understanding.

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Yolonda Greenfield, LPCA
Licensed Therapist

About Yolanda

Yolonda is trained and experienced in a wide variety of health conditions and clinical disorders associated with their specialty providing the highest standard of patient care.

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Madalyn Hyland
Marriage and Family Therapy Associate

About Madalyn

As a Marriage and Family Therapy Associate, Madalyn uses a caring, collaborative, and non-judgmental approach to help clients feel safe and supported as they begin their healing journey. She works with adults, teens, and children — individually, as couples, or as families — tailoring her approach to each client’s unique needs. Madalyn offers in-person and telehealth sessions and can also meet with JCPS students at school.

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Phil Kornegay, LMFT
Licensed Therapist

Donna Phillips
Marriage and Family Therapy Associate

About Donna

I’m a Marriage and Family Therapist Associate at Revelation Counseling Center. I am committed to helping individuals, couples, and families develop the skills needed to manage life’s challenges and to build richer more fulfilling lives. I use an integrative whole person wellness approach to therapy that emphasizes the connection of mind, body, spirit, and environment. I will work in collaboration with you to help you access internal strengths and create meaningful change. I have experience working with people from diverse backgrounds.

I received training through the AAMFT, Minority Fellowship Program in approaches to help reduce health disparities and improve behavioral health care outcomes for LGBTQ+ & racially marginalized populations. Because of my experience & training in trauma-based therapy, and my background as a music educator, trauma-informed therapy models such as EMDR.

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Melanie Ryan, LPA
Licensed Therapist

About Melanie

I believe in an experiential learning environment to help clients build and practice coping skills to help manage trauma symptoms and difficult emotions. I have experience with children in the foster care system as well as with foster parents. I developed my therapeutic skills working in residential foster care and hope to continue helping clients struggling with the potential for out of home treatment. Through utilizing adventure-based counseling techniques, I enjoy connecting clients with outdoor experiences that provide a safe environment to practice developing coping strategies.
My greatest passion is working with children through equine-assisted therapeutic activities and adventure-based counseling. I utilize a Natural Lifemanship methodology with animal-assisted services which focus on helping clients heal from trauma through developing healthy relationship building skills.
Whether clients prefer therapy in an office, online or outside my approach focuses on helping clients to reflect on and embrace their strengths.

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Hillary Schneider, LPCA
Licensed Therapist

About Hillary

Lynetta Shipley, LPCA
Case Manager

About Lynetta

Chelsea T. Smith, LPCA
Licensed Therapist

About Chelsea

Chelsea is a Louisville-based therapist who takes a whole-person, trauma-informed approach to healing. Blending evidence-based practices with holistic and spiritual integration, she supports individuals navigating anxiety, depression, trauma, and life transitions. Drawing from Existential, Adlerian, Cognitive Behavioral, and Person-Centered approaches, Chelsea creates a grounded, compassionate space for self-awareness, empowerment, and authentic transformation. She brings experience from private practice, schools, foster care, addiction recovery, and psychiatric settings.

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Services Offered by Haven Family Counseling

Our mental health services are designed to be safe, affordable, and flexible.

  • Individual Therapy
  • Family Therapy
  • Psychiatric Evaluations
  • Medication Management

Services Offered by Haven Family Counseling

Our mental health services are designed to be safe, affordable, and flexible.

  • Individual Therapy
  • Family Therapy
  • Psychiatric Evaluations
  • Medication Management

Treatment Issues We Address

Our providers have extensive experience addressing our clients’ mental and behavioral health needs. Treatment issues we address include but are not limited to:

  • Child and Adolescent Behavior
  • Parenting Concerns
  • Family Conflict
  • Trauma and PTSD
  • Attachment Disorder
  • ADHD
  • Impulse Control

  • Mood Disorders
  • Self-Esteem
  • Grief and Loss
  • Psychiatric Needs
  • Medication Management
  • Relationship Issues
  • School Issues

  • Anxiety
  • Anger Management
  • Depression
  • Suicidal Ideation
  • Sexual/Gender Identity Issues
  • Case Management Needs

Accepted Insurance Plans

We accept all Kentucky Medicaid Plans in addition to Anthem BCBS commercial:

  • Anthem Medicaid
  • Optum Medicaid
  • Passport by Molina
  • Wellcare
  • Humana Medicaid
  • Aetna Better Health of Kentucky

We currently accept the following commercial insurance plans:

  • Humana
  • United Healthcare
  • Anthem Blue Cross/Blue Shield

Accepted Insurance Plans

We accept all Kentucky Medicaid Plans:

  • Anthem Medicaid
  • Optum Medicaid
  • Passport by Molina
  • Wellcare
  • Humana Medicaid
  • Aetna Better Health of Kentucky

We currently accept the following commercial insurance plans:

  • Humana
  • United Healthcare
  • Anthem Blue Cross/Blue Shield

Our continuum of care allows us to wrap services around children and families so they can be safer, healthier and happier.

Josh Swetnam

Price – Our Counseling Services

We are committed to providing quality care to clients regardless of their ability to pay. If you are without insurance and unable to pay for services, we are happy to be able to offer a sliding fee scale. If you believe that you qualify, please speak to your provider or a member of our office staff.

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Therapy, Evaluations, Case Management